Just got home after a long day’s work, you had your bath, made yourself a dish, ate, you hit your couch and it suddenly hits your memory that your favorite team has an ongoing match and you decide to switch to the channel and you suddenly discover there an error on your decoder, an error that surpasses your current knowledge. To the uninformed, their options would be to beat the tiredness and quickly head to the nearest GoTV customer care office, or turn off the TV and wait till the next day. Well, there’s a third option and I am pretty pumped that you know about it.
Physical customer care centers/offices are a good thing, however, one major limitation to their existence, is that they are not always accessible. This isn’t because they close early or have epileptic opening days, but the true fact is that going down to customer care locations won’t always be convenient, they are times when you wish you could just get a solution to your challenge without having to leave the house. Hence the need to be abreast with GoTV’s customer service contact and channels.
As hinted in the introductory paragraph, GoTV has a plethora of customer care channels their customers can employ to get their issues sorted. In order to bring them to your knowledge, we explore a comprehensive tutorial on how to contact GoTV via the GoTV customer care number and other channels.
You can reach GoTV via call, Social media, USSD, or via the website and via the help center on the app.
GOTV Nigeria Customer Care Number
To reach GoTV via phone call, simply dial +234 803 904 4688 on any Nigerian telecommunication network
GoTV Social Media Handles:
on Instagram: @gotvng
on Twitter: @gotvng
However please note that at the time this article was published, only verified users could message GoTV, hence, the best option as regards social media, is via Instagram.
GoTV Email Address:
you can email GoTV via GOtvNigeria@multichoice.co.za
Aside from the already outlined channels, you can get help on the website via: https://selfservice.gotvafrica.com/en-ng/mygotv-sign-in?_ga=2.47030247.195417879.1709645561-1882462631.1709645561
Also on the app and via USSD by dialing *228#, however, from my observation, GoTV’s USSD system hasn’t been very efficient.
Wrapping up: There you have it GoTV customer care number. if you have any contribution, feel free to let us know in the comment section below. We would love to hear from you.